A WESTON-BASED mortgage broker firm has won two ESTAS Awards.
Beewise FS Ltd won Gold for both Best Mortgage Broker in the South West and Best Mortgage Advisor Office for the whole of the UK.
Beewise founder and managing director Camilla Brewis said: “I am over the moon to have achieved something so big in such a short space of time.
“I started Beewise less than three years ago, so it was a very proud moment for the whole team.
“I used to work for a high street company and wanted my mortgage clients to have a more personal level of service.
“By that point in my career I knew the industry inside out, and felt confident I could offer something more.
“At the start of 2020 I was due to return to work after maternity leave, but instead decided to embrace a different way of doing things to benefit me and my customers. That’s when Beewise was born, just before the pandemic.
“The best is the work/life balance. Running my own business means I can be flexible with my hours, and most people I speak to have a full-time job, kids, or a busy lifestyle, so being able to offer evening and weekend appointments works for everyone.
“I also love that I’m able to offer others the same opportunity – four in our team of seven have young children, and all our team members were unhappy in corporate environments that felt restrictive to a customer-focused way of working.
“Customer service is key, and for us, that means same-day response times, out-of-hours appointments, and expert advice throughout the homebuying journey, right up until a client gets their keys.
“But fundamentally it’s about listening to people’s needs, offering your services in a friendly, approachable way, and responding to queries in a reasonable timeframe.
“Also, take time to be part of your community. We sponsor a couple of local football teams and have recently started supporting local employers with mortgage advice, working with them to help employees as part of a benefit scheme.
“Winning again at the 2023 ESTAs is our future goal. We’re also looking to grow the business in the next year, keeping our ethos of outstanding customer support at the heart of all we do.
“I’m definitely buzzing for what’s to come – if we can achieve this in our first two years, there’s no limit to where Beewise could be in another two years time.”
For more information call 01934 204841, email info@beewisefs.co.uk or visit www.beewisefs.co.uk to get in touch with your local Beewise FS Ltd advisor.
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